Terms and Conditions

Last Updated: August 2026

Welcome to Rubbish Removal Wandsworth. By booking our services or using this website, you agree to these Terms and Conditions. Please read them carefully before making a booking.

1. About Us

Rubbish Removal Wandsworth provides domestic and commercial rubbish removal and waste clearance services in Wandsworth and surrounding areas.

Address:
338 Old York Rd, London SW18 1SS

Telephone:
020 3369 0597

WhatsApp:
07773 889988

Website:
www.wandsworthrubbishremoval.co.uk

2. Our Services

We provide rubbish removal and clearance services including:

  • Household rubbish removal
  • Garden waste clearance
  • Office clearance
  • Furniture removal
  • Builder’s waste removal
  • Loft, garage and shed clearance
  • Bulky waste collection
  • Property clearance

We reserve the right to refuse the collection of hazardous, illegal, prohibited or unsuitable waste.

3. Bookings

Bookings may be made by telephone, WhatsApp or through our website.

Customers should provide accurate information regarding:

  • Type of waste
  • Estimated volume or quantity
  • Collection address
  • Access arrangements
  • Any unusually heavy or difficult-to-remove items

Incorrect or incomplete information may result in revised pricing when the collection team arrives.

4. Pricing

All quotations are estimates based on the information provided by the customer before collection.

Final charges may vary depending on:

  • Waste volume
  • Weight
  • Type of materials
  • Ease of access
  • Loading time
  • Additional labour required

If the actual amount or type of waste differs from the information originally provided, the price may be adjusted. Any additional charges will be discussed with the customer before the additional work begins.

5. Payment

Payment is due immediately upon completion of the service unless otherwise agreed in advance.

We accept the approved payment methods made available to customers at the time of booking or collection.

Customers are responsible for paying the agreed final amount for services provided.

6. Cancellations

Bookings cancelled with reasonable notice may not incur a cancellation fee.

Late cancellations, missed appointments or failed collections caused by inaccessible premises or circumstances within the customer’s control may be subject to a call-out or cancellation charge.

Customers should contact Rubbish Removal Wandsworth as soon as possible if they need to change or cancel a booking.

7. Customer Responsibilities

Customers agree that:

  • They own the waste or have permission to dispose of it.
  • All items intended for collection are clearly identified.
  • Safe and reasonable access to the waste is provided.
  • Hazardous or potentially dangerous materials are declared before collection.
  • Information provided when requesting a quotation is accurate to the best of their knowledge.

Customers should inform the collection team about any access restrictions, parking restrictions, stairs or other circumstances that could affect the collection.

8. Waste We Cannot Collect

Unless specifically agreed beforehand and legally permitted, we do not remove:

  • Asbestos
  • Medical or clinical waste
  • Hazardous chemicals
  • Gas cylinders
  • Explosives
  • Paints and solvents
  • Dangerous or prohibited substances
  • Any hazardous materials that we are not authorised to transport or dispose of

Customers must tell us in advance if they believe their waste contains hazardous or restricted materials.

9. Liability

We exercise reasonable care and skill when providing our rubbish removal and clearance services.

However, to the extent permitted by law, we are not responsible for:

  • Existing damage to a property, building, driveway, garden or items
  • Delays caused by traffic, road closures, severe weather or circumstances beyond our reasonable control
  • Damage resulting from unsafe site conditions
  • Losses resulting from inaccurate information supplied by the customer
  • Indirect or consequential losses where liability can lawfully be limited

Customers should notify the collection team of fragile surfaces, restricted access or other potential risks before work begins.

Nothing in these Terms and Conditions excludes or limits liability where it would be unlawful to do so under applicable UK law.

10. Website Use

Content published on the Rubbish Removal Wandsworth website, including written content, branding, graphics and other materials owned by us, may not be copied, reproduced, republished or commercially used without prior written permission, except where permitted by law.

Users must not misuse the website, attempt to interfere with its operation or use it for unlawful purposes.

11. Privacy

Personal information provided through the website, telephone, WhatsApp or during a booking is processed in accordance with our Privacy Policy and applicable UK data protection requirements.

Customers should review the Privacy Policy for further information about how personal information is collected, used and protected.

12. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes to our services, business practices or applicable requirements.

The latest version will be published on the Rubbish Removal Wandsworth website. Customers are encouraged to review the Terms before making a booking.

13. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes relating to these Terms, the website or services provided by Rubbish Removal Wandsworth will be subject to the jurisdiction of the courts of England and Wales.

Rubbish Removal Wandsworth
338 Old York Rd, London SW18 1SS
Tel: 020 3369 0597
WhatsApp: 07773 889988
Website: www.wandsworthrubbishremoval.co.uk